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Contact Us
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Via Phone : 1-800-327-3232
(8:30 - 5:00 E.S.T.)
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Via Fax : 800-342-8889
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Via Email: Click Here
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Deadline Dates
Special event orders are given
expedited handling. Please specify the In-Hands Date on your
order. Most orders shipped within 3 weeks, or sooner if specified.
Digital Art Guidelines
We accept images created in Photoshop,
Illustrator, Freehand or Corel Draw, provided that fonts are
converted to paths/outlines/curves. Min resolution for Photoshop
is 1200 dpi. Quark, Pagemaker or MS Publisher: Images and fonts
must be submitted as separate files. For more information...
Click
Here E-mail your
logo
E-mail your logo/art (with contact
name and phone) to:
artdept@atlaspen.com
Layout
If a layout or sketch is not
submitted, printer's judgment will be used.
F.O.B.
All items are sold F.O.B. origin.
Atlas will prepay and add shipping charges to your order.
C.O.D., Freight Collect, Consignee Billing, or 3rd Party Billing
options are not available. All shipments are sent via United
Parcel Service. If U.P.S service is not available in your
area, shipment will be made via U.S. Postal Service Air Parcel
Post or Priority Mail.
Multiple Item Order
Each item is manufactured and
shipped seperately. We cannot combine or consolodate different
items prior to shipment.
Prices
All prices listed include a
one color imprint on one location, unless otherwise specified
in the item description. For multiple color imprinting or
multiple location imprinting or other special options, additional
charges will apply. Please request a custom price quotation
for your specific requirements through this link: sales@atlaspen.com
Minimum Order
The lowest quantity shown for
each item is the minimum that can be ordered.
Color
The limitations of the digital
imaging process may distort the color of some products. If
color is critical to your promotion, we recommend ordering
a sample before placing your order.
Over-Runs
Due to variations in the imprinting
process, all orders are subject to a 10% over-run or under-run.
Guarantee
All items are guaranteed to be free from defect in material and workmanship. Your ad-copy is guaranteed to be reproduced as submitted. Ink refills for writing instruments are guaranteed for three months after receipt of goods.
Returns
Merchandise cannot be returned
without authorization.
Artwork
All orders requiring new logos
or artwork must have the logo or artwork submitted from the
buyer to Atlas Pen & Pencil Corp. Logos or artwork which
do not meet commercially acceptable standards are subject
to additional artwork charges at the rate of $40.00 per hour.
Fax or Email proof charges are $15.00 per order.
Trademarks
Atlas presumes its customers are authorized to use logos, insignias, designs and trademarks which have been submitted to Atlas. Atlas assumes no liability in trademark and or copyright disputes between customers and trademark owners. The logos, insignias, designs and trademarks which are printed on products in this website or in the Atlas print catalogs or brochures are reproduced only to show examples of custom printing capabilities. They are not presented for resale to anyone other than the parties expressly authorized to use them, or to their legally designated representatives. Logos, insignias, designs and trademarks are not to be construed as product or brand name endorsements by or for the trademark owner. All print catalogs, brochures and website designs and layouts are copyrighted by the Atlas Pen & Pencil Co., Hollywood, Florida, USA.
Warranties
Atlas guarantees all goods manufactured to be free from defects of material and workmanship. All claims must be made within 30 days of receipt of goods. Any merchandise found to be defective will be replaced. Atlas makes no other warranties, expressed or implied. Atlas has the unconditional authority to modify products as needed to assure product quality and product availability. |
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